Walgreens Now Out of Network

Access to other retail pharmacies within the pharmacy provider network remains available. The Express Scripts pharmacy network contains more than 56,000 pharmacies without Walgreens. On average, there is another network pharmacy within one-half mile of a Walgreens pharmacy. If you currently have prescriptions with Walgreens, please follow the steps on the right of this page to locate an in-network pharmacy.

Q. If members can’t use Walgreens anymore, where are they supposed to get their prescriptions filled?

A. Transferring your prescription to another pharmacy is easy. After selecting a convenient pharmacy of your choice, ask your doctor to call your new pharmacy with your prescription information.

All pharmacies in your network are eager to serve you and assist you with your prescription needs.

Q. Are there other pharmacies affected by this situation or only Walgreens?

A. Only Walgreens-owned pharmacies in our network are affected. Walgreens operates under various names, such as OptionCare, Duane Reade and Happy Harry’s. All other pharmacies in our network remain eager to serve our members.

Q. What if a member has a specific brand of medicine – how can they find out if another pharmacy carries this brand?

A. All major pharmacies generally carry the same brand-name medicines. Members can check with their new pharmacy when they transfer their prescription, but in all likelihood, they will be able to receive their medication at any of our convenient, quality network pharmacies.

Q. How is 24-hour access affected?

There are other convenient 24-hour pharmacy choices, often just down the street in the same neighborhood as Walgreens. In the event 24-hour access is needed for an emergency fill and no other pharmacy offers 24-hour service in the member’s area, the member can use a Walgreens pharmacy, pay full price for their prescription, and then submit a claim for reimbursement if their plan allows.