Anthem Spotlight
Want to order your prescriptions through mail? Find out how to get started with the Anthem Rx Mail Service Pharmacy.

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Better Information Means Better Choices
Check out our database for easy-to-access information on more than 4,000 generic and brand name drugs.

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Think Generics
Read more about generic drugs, their use, and how you can benefit from them.

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Contact Us

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Anthem Prescription LLC
8990 Duke Blvd.
Mason, OH 45040 
Customer Care
800-962-8192  
TDD
800-221-6915  
Pharmacist Help Desk
800-662-0210  
Contact a Pharmacist
Through Anthem Rx Clinical Services, Anthem Prescription Pharmacists are available to answer your non-emergency questions such as:  
How to report an adverse drug reaction
Proper disposal of expired, damaged and unusable medications
 
Simply call (800) 962-8192, Monday through Friday 8:30 a.m. to 11:00 p.m. (EST) and Saturday from 9:00 a.m. to 7:00 p.m. (EST)  
If you are in need of immediate medical attention, please contact your physician, go to an emergency room, or call 911.  
Contact Customer Service Online
Use the customer service form for questions about benefits, programs, use of this web site or any other request that might require a response. In order to ensure confidentiality is protected, some responses will not be sent via Internet e-mail.  
Feedback Form
Use the feedback form to tell us how we’re doing and to make general comments about our web site. Please do not use this form if you require a response. We use information gathered from the feedback form to improve our web services and your online experience.  
Spanish Translation Services
If you need assistance with the contents of this Web site, you may request it at no additional cost by calling the customer service number on the back of your ID card or in your enrollment booklet.  
Si necesita ayuda en español para entender el contenido de este sitio web, puede solicitarla sin costo adicional llamando al número de servicio al cliente que aparece al dorso de su tarjeta de identificación o en el folleto de inscripción.  
For More Information:
Member Customer Service
Broker Customer Service
Employer Customer Service
Provider Customer Service
Feedback Form
 
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Anthem Blue Cross and Blue Shield is the trade name of: In Colorado Rocky Mountain Hospital and Medical Service, Inc. HMO products underwritten by HMO Colorado, Inc. In Connecticut: Anthem Health Plans, Inc. In Indiana: Anthem Insurance Companies, Inc. In Kentucky: Anthem Health Plans of Kentucky, Inc. In Maine: Anthem Health Plans of Maine, Inc. In Missouri (excluding 30 counties in the Kansas City area): RightCHOICE® Managed Care, Inc. (RIT), Healthy Alliance® Life Insurance Company (HALIC), and HMO Missouri, Inc. RIT and certain affiliates administer non-HMO benefits underwritten by HALIC and HMO benefits underwritten by HMO Missouri, Inc. RIT and certain affiliates only provide administrative services for self-funded plans and do not underwrite benefits. In Nevada: Rocky Mountain Hospital and Medical Service, Inc. HMO products underwritten by HMO Colorado, Inc., dba HMO Nevada. In New Hampshire: Anthem Health Plans of New Hampshire, Inc. In Ohio: Community Insurance Com pany. In Virginia: Anthem Health Plans of Virginia, Inc. trades as Anthem Blue Cross and Blue Shield in Virginia, and its service area is all of Virginia except for the City of Fairfax, the Town of Vienna, and the area east of State Route 123. In Wisconsin: Blue Cross Blue Shield of Wisconsin ("BCBSWi"), which underwrites or administers the PPO and indemnity policies; Compcare Health Services Insurance Corporation ("Compcare"), which underwrites or administers the HMO policies; and Compcare and BCBSWi collectively, which underwrite or administer the POS policies. Independent licensees of the Blue Cross and Blue Shield Association. ® ANTHEM is a registered trademark of Anthem Insurance Companies, Inc. The Blue Cross and Blue Shield names and symbols are registered marks of the Blue Cross and Blue Shield Association. Use of the Anthem Web sites constitutes your agreement with our Terms of Use