Contact Us
PW_AD067492
By phone, fax or e-mail, if you have questions, comments or suggestions, feel free to contact us anytime.
Customer Service
For billing questions, claims issues, member additions, terminations, COBRA, member eligibility check, claim adjustment and access-to-care situations.
Groups 2 – 24
1-866-422-2583
Groups 25 – 500
Account Service Representative (ASR's) Direct Line
Group Administration
For group benefit inquiries
Groups 2 – 24
1-866-422-2583
Groups 25 – 500
Account Service Representative (ASR's) Direct Line
Group Renewals and Conversions
Groups 2 – 10
1-866-422-2583
Groups 11 – 500
Account Manager's Direct Line
Group Cancellations
Groups 2 – 10
1-866-422-2583
Groups 11 – 500
Account Manger's Direct Line
Getting Quotes
Groups 2 – 50
1-877-222-7666
Sales Representative's Direct Line
Groups 51 – 500
Sales Representative's Direct Line
Commissions
1-877-222-7666
Sales Support
Groups 2 – 50
1-877-222-7666
Process Sales
Groups 2 – 50
Submit completed paperwork and mail to:
Empire Blue Cross and Blue Shield
3 Huntington Quadrangle
Melville, New York 11747
Attention Membership and Billing 4fl.
Groups 51 – 500
Sales Representative's Direct Line
Order Supplies
To order brochures and forms
Groups 2 – 50
fax: 718-312-6006
Groups 51 – 500
Sales Representative's Direct Line
Member Customer Service
For billing and service questions from Members Customer Service Number on the back of the Member's ID Card
Website/Technical Questions
1-877-603-0923
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