Empire is available to answer any questions regarding your account, coverage or claims.
Empire BlueCross BlueShield
One Liberty Plaza
New York, NY 10006
To Become a Member
Looking for more information about the benefits of being a member of an Empire health plan? For individual or family coverage (not through an employer) call 1-800-261-5962.
To Join MediBlue
If you'd like to find out more about MediBlue, call one of our representatives at 1-800-809-7328, Seven days a week 8am-8pm. Our hours of operation after March 1, 2007 will be Monday – Friday, 8am-8pm. For the hearing impaired, the TDD/TTY is 1-800-241-6894.
For Member Services, please call the phone number listed on the back of your ID card. If you've registered as a member for Member Online Services you can manage your healthcare 24/7 through your secure and personalized website.
For individuals who would like more information on Empire's plans or products, please call 1-800-261-5962.
Please call 1-800-626-3643 to check your eligibility for mental health and alcohol/substance abuse through Empire's behavioral healthcare provider.
Fraud and Abuse
To report insurance fraud and abuse call 1-800-IC-FRAUD. To learn more about Fraud and Abuse click here