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What is Empire's 360° Health® program?
A total health solution that helps members become more healthy, or live better with a condition, while lowering the cost of health care.
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Hospital Quality and Safety

What is the score on hospital quality? 
Find out with the Quality-In-Sights® Hospital Incentive Program (Q-HIP®). 
Q-HIP is an award-winning program that ties hospital payments to the quality of patient care. Currently, payments are tied to the number of services instead of the quality of care. The goal of the program is to help all patients get the best health care. 
Hospitals are reviewed in three areas: 
Patient safety – This area looks at how the hospital’s patient care processes align with nationally accepted best practices.
Health outcomes – This area looks at how the results of a patient’s care compares to other hospitals across the country.
Patient satisfaction – This area looks at public patient survey results
Q-HIP measures are based on standards supported by nationally recognized quality groups. These include the Centers for Medicare & Medicaid Services (CMS), American College of Cardiology (ACC), the Institute for Healthcare Improvement (IHI), the Joint Commission (JC), the National Quality Forum (NQF), and the Society of Thoracic Surgeons (STS). 
Q-HIP has grown from 16 hospitals in 2003 to more than 600 by the end of 2011. Q-HIP has won many awards but the program’s growth is the best reflection of its success. 
Legal Disclaimer: Quality-In-Sights® and Q-HIP® are registered marks of Anthem Southeast, Inc. and are used with permission.  
Facts about Hospital Compare  
The U.S. Department of Health and Human Services created Hospital Compare to provide quality information to the public on how well hospitals are performing on certain medical conditions and procedures.  It also included information from a satisfaction survey that patients have completed after a recent hospital stay.  
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