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What is Empire's 360° Health® program?
A total health solution that helps members become more healthy, or live better with a condition, while lowering the cost of health care.
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Strategic Account Management

We know you have more important things that demand your attention. That’s why our strategic account management team exists. We help you navigate your prescription drug plan. We constantly monitor your plan to make sure you’re satisfied with your programs and how well they are performing. Our account managers and our clinical pharmacists work with our medical partners to ensure a collaborative offering.  
And that means you get the best of both worlds. That means we work with our medical partners to review detailed, integrated medical and pharmacy reports about your plan. We look at membership, claims, medical utilization and pharmacy. Then we fine tune your plan to make sure you are getting the most from your benefits.  
That’s the beauty of our integrated approach. One point of contact. One contract. All-inclusive reporting, cost-of-care solutions and clinical programs. 
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Services provided by Empire HealthChoice HMO, Inc. and/or Empire HealthChoice Assurance, Inc., licensees of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield Plans, serving residents and businesses in the 28 eastern and southeastern counties of New York State. All external sites will open in a new browser window. Please view our Website Privacy Policy for more information.