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What is Empire's 360° Health® program?
A total health solution that helps members become more healthy, or live better with a condition, while lowering the cost of health care.
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Our Prescription Drug Plan

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Our pharmacy program is about more than processing claims and making prescriptions available. It’s about looking at our members holistically.  
When employers have our medical AND pharmacy programs, they get benefits that are coordinated, which helps their employees close gaps in care and improve their health. And healthier employees can mean more productive employees and reduced health care costs for employers! Naturally, we integrate our medical, pharmacy and lab data – but we go beyond the data to help ensure coordination of our people, programs and knowledge. 
With our drug list and our gaps-in-care messaging, we improve member health. When we develop our drug list, we see how drugs work in real life for our members. We use our medical and pharmacy data and analyze claims to make sure the medications really work.  
When clients have our medical and pharmacy benefits, the integration and coordination is generally associated with lower medical costs of $8 to $16 per employee per month compared to clients that do not have our pharmacy program. For a client with 10,000 employees, that could mean savings of up to $1.9 million per year.*  
But that’s just the beginning. 
Improving the health of our members
We encourage medications that improve member health, and we see how drugs work in real life for our members. We help members make good health care choices and close care gaps 
Reducing total health care costs
Cost-of-care and clinical programs focus on total costs, and we encourage medications that reduce total costs. Both medical and pharmacy costs are our responsibility. 
Ensuring coordination of care
Medical and pharmacy strategies are consistent; based on same goals. Policies are aligned. We engage members and their doctors. 
Simplifying the member experience
Our medical and pharmacy experts work collaboratively. Members have one contact, one card. Clients have one contact, one contract, one eligibility feed, and one invoice. 
Learn more about our integrated medical and pharmacy programs. 
Read about our: 
Clinical solutions
Cost-of-care solutions
Drug list strategy
Generic drug strategy
Member and physician education strategy
Pharmacy network
Preferred home delivery and specialty pharmacies
Strategic account management
Resources and tools
©2014 Empire BlueCross BlueShield

Services provided by Empire HealthChoice HMO, Inc. and/or Empire HealthChoice Assurance, Inc., licensees of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield Plans, serving residents and businesses in the 28 eastern and southeastern counties of New York State. All external sites will open in a new browser window. Please view our Website Privacy Policy for more information.