Login
Hassle-free Administration.


Login
Find a Doctor
Find a doctor or hospital locally or across the country.
Learn More
What is Empire's 360° Health® program?
A total health solution that helps members become more healthy, or live better with a condition, while lowering the cost of health care.
Learn More

Facility Sourcebook

PW_AD067552
The Empire's Hospital Sourcebook sections are listed below. To view a section, click on the links below. To get the most up-to-date and accurate information, please review the Facility Sourcebook Updates 

Section Title

1 - Reference Guides

PDF Format

2 - Plans, Networks & Identification (ID) Cards

PDF Format

3 - Claims, Billing & Reimbursement

PDF Format

4 - Medical Management

PDF Format

5 - Complaints, Grievances & Appeals

PDF Format

6 - BlueCard® Program

PDF Format

7 - Health Services Program

PDF Format

8 - Members' Rights and Responsibilities

PDF Format

Appendix 1 - E&I LIST

PDF Format

= Items marked with the lock icon are for registered users only. Please log in or register for our secure Online Services. 

The documents on this page are available in Adobe Acrobat format. Adobe Acrobat can be downloaded here.

 
©2009 Empire BlueCross BlueShield

Services provided by Empire HealthChoice HMO, Inc. and/or Empire HealthChoice Assurance, Inc., licensees of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield Plans, serving residents and businesses in the 28 eastern and southeastern counties of New York State. All external sites will open in a new browser window. Please view our Website Privacy Policy for more information.