Provider Sourcebook

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Empire's Provider Sourcebook sections are listed below. To view a section, click on the links below. To get the most up-to-date and accurate information, please review the Provider Sourcebook Updates

Section Title

Reference Guides

Dedicated Service Centers Directory

Empire's Plans and Networks

Summary of Standard Managed Care Products – (Update)

Members' Rights & Privacy Information

Physician Responsibilities

Health Services Programs

Precertification & Referrals

Medical Management

Urgent Care & Hospitalization

Ancillary Services

The information on Behavioral Health contained in this Sourcebook is no longer applicable. Please click here for updated information on Empire's Behavioral Health.

Quality Management

The information on Quality Management contained in this Sourcebook may be outdated. Please click here for updated information on Empire's Quality Program

Claims, Billing & Reimbursement

Complaints, Grievances & Appeals

Sample Forms

Appendix I – E & I List

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