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Provider Sourcebook

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Empire's Provider Sourcebook sections are listed below. To view a section, click on the links below. To get the most up-to-date and accurate information, please review the Provider Sourcebook Updates  

Section Title
 
Reference Guides  
PDF Format 
Dedicated Service Centers Directory  
PDF Format 
Empire's Plans and Networks  
PDF Format 
Summary of Standard Managed Care Products – (Update)
PDF Format 
Members' Rights & Privacy Information  
PDF Format 
Physician Responsibilities  
PDF Format 
Health Services Programs  
PDF Format 
Precertification & Referrals  
PDF Format 
Medical Management  
PDF Format 
Urgent Care & Hospitalization  
PDF Format 
Ancillary Services  
The Physician Office Lab (POL) List contained in this Sourcebook has been updated. Please click here for the updated POL List.  
The information on Behavioral Health contained in this Sourcebook is no longer applicable. Please click here for updated information on Empire's Behavioral Health  
PDF Format 
Quality Management  
The information on Quality Management contained in this Sourcebook may be outdated. Please click here for updated information on Empire's Quality Program  
PDF Format 
Claims, Billing & Reimbursement  
PDF Format 
Complaints, Grievances & Appeals  
PDF Format 
Sample Forms  
PDF Format 
= Items marked with the lock icon are for registered users only. Please login or register for our secure Online Services.  

The documents on this page are available in Adobe Acrobat format. Adobe Acrobat can be downloaded here.

 
 
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