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What is Empire's 360° Health® program?
A total health solution that helps members become more healthy, or live better with a condition, while lowering the cost of health care.
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Child Health Plus


Submitting your application:

By Mail.
(USPS) We will receive your application in 5-10 business days
Mail all original documents to: 

Empire BlueCross BlueShield
Attn: Child Health Plus
PO Box 1407 Church Street Station
New York, NY 10008-1407

Overnight Mail.
(USPS) We will receive your application in 1-3 business days.
Mail all original documents to: 

Empire BlueCross BlueShield

Maildrop 6M

11 Corporate Woods Blvd

Albany, NY 12211

Shortly after we receive your application, we will send you a letter confirming receipt. We will review your application and supporting documents to determine if your child(ren) are eligible for CHPB. Please allow 3-5 weeks for processing.  

If your child(ren) qualify for and are enrolled in the program, member materials will be mailed to you. Materials include an identification card, member handbook and premium bill (when applicable).

If your child(ren) do not qualify for coverage or if your application is incomplete, you will be sent a letter explaining why your application was denied or what information is missing.

If needed, Customer Service Representatives are available to answer your questions at 1-800-431-1914 Monday – Friday 8:30 a.m. – 5:00 p.m. eastern standard time. Thank you. We look forward to a long and lasting relationship with you. 
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