Learn about our parent company, Anthem, Inc.
At Empire we understand our health connects us to each other. What we all do impacts those around us. So Empire is dedicated to delivering better care to our members, providing greater value to our customers and helping improve the health of our communities.
Empire HealthChoice HMO, Inc. and Empire HealthChoice Assurance, Inc. are independent licensees of the Blue Cross Blue Shield Association.
Radiant Services, LLC may be part of the approval process for care you receive. Whether Radiant is involved or not, the process is the same. Radiant has some staff outside the United States. We want to help you get access to quality, efficient care that is backed by scientific research. Radiant shares that goal. If you have questions about Radiant, please contact Member Services.
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Quality & Safety
Empire is committed to excellence in quality of care and service.
NCQA is a private, non-profit organization dedicated to improving health care quality. NCQA evaluates the quality of key processes and systems health plans provide their members.
Our Medical Policies
We do our best to keep our coverage and benefits consistent with all current clinical and behavioral health guidelines. Sometimes our decisions are based on federal or state law. Read more about our Medical Policies.