Call or Start a Live Chat With Us
Have a question? We're always happy to help.Members and Healthcare Professionals
Please call the number on your member ID card, or log in to start a Live Chat.All Others
8 a.m. to 5 p.m. ET
Empire no longer is accepting Medicare Supplement (Medigap) plan applications for new members in New York. However, all current members will retain their existing Medicare Supplement Plans as long as they continue to pay their premiums.
Need help shopping for a plan? Find your plan type listed below and that number will put you in touch with a product expert. Already a member? Log in to get a more personalized experience.Individuals & Family Plans (under age 65):
1-844-305-6963Medicare Advantage Plans:
1-855-731-1090 (TTY/TDD: 711)
please call us 8:00am - 8:00pm 7 days a week except Thanksgiving and Christmas
Contact your broker or consultant to learn more about Empire plans.