Contact Us: Customer Support by Phone & Email | Empire Blue
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Information for New York

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New York Information

Different states have different contact information. If you’re not looking for information for New York, change your state below.

Shopping Assistance:

Need help shopping for a plan? Find your plan type listed below and that number will put you in touch with a product expert. Already a member? Log in to get a more personalized assistance.

Individuals & Family Plans (under age 65):

1-844-305-6963

Medicare Supplement and Medicare Advantage Plans:

7 days a week, 8 a.m. to 8 p.m.
1-855-731-1090 (TTY/TDD: 711)

Employer Plans:

9:00 a.m. to 5:30 p.m. ET
1-866-868-8967

General Assistance:

Have a question? We're always happy to help.
Call or log in to start a Live Chat.

Members and Healthcare Professionals

Please call the number on the member's ID card.

All Others

8 a.m. to 5 p.m. ET
1-800-331-1476