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Watch an interactive video about Empireblue.com. It asks you questions and shows you how our website can work for you.
An interactive video that helps you better understand how your health plan works.
Are you new to Medicare? Do you want to learn more about the parts of Medicare, the costs and how to enroll? Watch an interactive video to learn how to find the right plan for you.
Our Customer Service team is here to answer some of your biggest questions.
Many of our plans cover preventive care at 100%. Reba helps explain what’s preventive and what’s diagnostic care — and how they’re covered.
Doctor bills can be confusing. Mary tells you how your explanation of benefits (EOB) can help answer your questions.
Andrew tells you how you can use our website to pay your bill and much more.
Jarrod gives you tips on your health plan basics and how to avoid surprises — plus ways to use our website to manage your health care.
Knowing if you have coverage with more than one health plan is important — to make sure your claims are paid, and paid correctly. Johnny tells how you can quickly get us that information.
Put your health plan ID card in your wallet right away — and other tips from Latishia.
Wendy offers tips on how to get the most out of your next doctor visit.
Log in or use the identification number on your member ID card to find a doctor or hospital in your plan’s network.
If it’s not an emergency (and you can’t get to your regular doctor) - there are other options for fast, more affordable care.