Member Resource Center

Empire Member Resources


Navigating the world of health insurance is easier when you have the right resources to answer your questions. What is a health insurance claim? How does telehealth work? Can I manage my health insurance through an app? We put together a series of articles to answer just those questions and help you get the most out of your Empire plan.

How To Use Empire Sydney Health Mobile App

Review your health insurance information, find a doctor, view claims, and more with the Empire SydneySM Health mobile app.

Your Empire Care Options: Primary Care, Urgent Care, And More

Find out which option for care is the right choice for you when you need medical attention.

How to Manage Your Empire Bill Pay

You have options for your member bill payment. Find out which way is best for you.

Know More About Empire Telehealth

With telehealth, you can consult with a doctor using your mobile device or computer. 


What To Know About Your Empire Insurance Card

Discover key information about your member insurance card and find out how to activate your digital ID card.

What to Know About Empire Claims

Learn how insurance claims work and how to submit a claim.