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Empire Whole Health Connection®

Empire Whole Health Connection focuses on whole-person health—connecting medical with behavioral, specialty and pharmacy services. We leverage our legacy of network scale, integrate robust data sharing and emerging technologies, so we can deliver a best-in-class experience focused on the needs of the whole person. The result: better health, lower costs and a better customer experience.

Get savings when you add dental, vision, life, disability and more to your client’s medical coverage. We have small group and large group savings programs for fully insured and self-insured clients.

Lower medical costs by up to $5,700 for members who are at high-risk for chronic conditions by connecting medical and dental plans.1

Combining medical and pharmacy has helped lower emergency room visits and inpatient hospital stays by 8% and saved employers an average of $7 per member/per month.2​

The medical spend for those who used EAP was $75 per-member-per-month less than those who did not use EAP.3​


1 Source: 2018 American Journal of Preventive Medicine’s Impact of Periodontal Therapy on General Health Study, June 2014.

2Source: 2014-2017 internal data; analysis, 2018. Outcomes result from integration of our medical and pharmacy benefits. Results shown do not represent a guarantee of outcomes; group-specific results and cost savings will vary.

3Source: 2018 EAP Program Evaluation.

Healthy Members Mean Healthy Business

More Tools to Keep Members Healthy

You want to give your clients the help they need to keep their employees healthy. With programs to help members manage conditions or improve their overall well-being, and the tools to make it easy to keep them motivated Empire will be there for your clients.

  • Identifying Gaps in Care

  • Behavioral Health Support

  • Health Condition Management

  • Well-being Tools

Everyone should be able to get the right care at the right time and right place.

We use AI and predictive analytics on robust, integrated datasets to help members understand potential health risks and address them before they happen, so our members can continue living healthy, happy lives

Members are guided to lower-cost, higher-qualified facilities, saving time and money.

Behavioral health resources help members and your clients’ bottom line by reducing costs related to health care, absenteeism and lost productivity.

Programs for substance abuse, other mental illness and outreach support at-risk members.

Members can call our dedicated 24/7 call center for help with program referrals, crisis intervention and guidance making decisions.

Members can better manage health issues with extra support.

Our health guides and case managers actively coordinate care to ensure providers, patients, and their families stay connected and work together to get the member better, faster

Digital wellness tools and preventive care programs help members self-manage conditions like diabetes and heart disease.

Support for moms-to-be ensures a healthy pregnancy and delivery.

We take an expansive view of caring, looking holistically at everything that affects a member’s health and develops plans that support total well-being today and tomorrow.

We offer online resources, live support and mobile apps to engage members and help your clients build wellness programs

Members receive telephone support from health coaches and our 24/7 NurseLine, schedule video visits with doctors using LiveHealth Online, or take advantage of our Employee Assistance Program (EAP). It provides confidential resources to help them and their household members address work and life challenges, and it’s offered at no cost.

Ready to Join Our Team?

Please contact your local sales and account management representative.