Contact Information for Providers | EmpireBlue.com
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Information for New York







Contact Us

Looking for help? Need to mail us a form? The resources below will direct you to the right place. For eligibility-related questions, call the number of the back of the member’s ID card or dial (800) 676-BLUE (2583).

Additional Support

Get the support you need so you can focus on providing patient care. Below you will find contact information for our most commonly accessed services. For assistance with Anthem.com website issues, please call us at (866) 755-2680.

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Availity Support

For questions related to Availity, contact the Availity support team at (800) 282-4548 or submit a ticket online.

 

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EDI Support

You can contact the Electronic Data Interchange help desk at (800) 470-9630 or send an email for assistance.

 

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AIM Support

Get convenient online service through ProviderPortal, or call AIM Specialty Health for support at (800) 554-0580.

 

Provider Maintenance Form

Use the Provider Maintenance Form to submit changes or additions to your information. If you are unsure which form to complete, please reach out to your Provider Contract Specialist for assistance.