Empire has a strategic relationship with Availity to serve as our Electronic Data Interchange (EDI) partner for all electronic data and transactions. Health care professionals, billing services and clearinghouses who are new to the EDI space can register to exchange 27x self-service and 837 claims electronic transactions with Empire in Availity.
Who is Availity?
You may know Availity as a web portal or claims clearinghouse, but they are much more. Availity is also an intelligent EDI Gateway for multiple payers, and will be the single EDI connection for Empire and its affiliates.
Your organization can submit and receive the following transactions through Availity's EDI Gateway:
- 837 - Institutional Claims
- 837 - Professional Claims
- 837 - Dental Claims
- 835 - Electronic Remittance Advice
- 276/277 - Claim Status
- 270/271 - Eligibility Request
Please note: All trading partners must use the Availity EDI Gateway to submit Empire EDI transactions. The EDI gateway migration does not impact participation status with Empire or how Empire adjudicates claims.
For questions, call Availity Client Services at 1-800-Availity (1-800-282-4548). Availity Client Services is available Monday - Friday 8 a.m. - 7 p.m. ET.
The companion guide provides supplemental instructions for EDI transmissions specific to Empire. All new submitters will use the Availity EDI Gateway for their Empire EDI transactions.
Availity provides a searchable listing of payer codes. Providers can search based on state, payer type, transaction type and submission mode.
Electronic Funds Transfer (EFT)
To register or manage account changes for electronic funds transfers, use the secure EnrollHub™, a CAQH enrollment tool.
Electronic Remittance Advice
All changes or new registrations for the 835 Electronic Remittance Advice now direct to Availity. Existing 835 deliveries are also transitioning to the Availity EDI Gateway.
Choose to suppress (or enable) paper remittance vouchers through our Provider Paper Suppression Form.
Washington Publishing Company
EDI- and HIPAA-related publications and tools
National Council for Prescription Drug Programs
ANSI-accredited organization that creates standards for electronic health care transactions
Pending and completed transaction change requests
National Committee on Vital & Health Statistics
Advisory body to the Secretary of Health and Human Services for health data and privacy
EDI Service Desk
Need help? Contact the EDI Service Desk for assistance.