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Medical Policy, Clinical UM Guidelines, and Pre-Cert Requirements
View requirements for Local Plan and BlueCard Out-of-Area members.

Find a Doctor
Search our online provider directory when you need a doctor, hospital or other health care provider.

Dental Provider Services

Contact Professional Services 
Please contact us with any questions related to your network status, if you need help using our online tools or if you are unable to locate the information you need on our Web site. 
Call our toll free phone number: 
Monday through Friday
8:00 a.m. to 5:00 pm Eastern Standard Time 
Mailing Address: 
Attn: Professional Services
PO Box 543
Minneapolis, MN 55440-0543 
Email Address: 
Contact Member Services 
If your patients have questions about their coverage, please direct them to contact Member Services, using the phone number on the back of their ID cards. 
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Services provided by Empire HealthChoice HMO, Inc. and/or Empire HealthChoice Assurance, Inc., and/or HealthPlus, LLC., licensees of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield Plans, serving residents and businesses in the 28 eastern and southeastern counties of New York State. All external sites will open in a new browser window. Please view our Website Privacy Policy for more information.