Hassle-free Administration.

Medical Policy, Clinical UM Guidelines, and Pre-Cert Requirements
View requirements for Local Plan and BlueCard Out-of-Area members.

Find a Doctor
Search our online provider directory when you need a doctor, hospital or other health care provider.



10 reasons to discover the benefits of Online Services

New features and partnerships:  
Check your patients' BlueCard® eligibility and determine their claim status
Access detailed member benefits
Submit appeals electronically
Physicians Online Services Demo 
As a physician registered for Online Services, you can:  

1. Determine patient eligibility

2. Determine co-payments and deductibles while patients are in your office

3. Submit claims online with real-time adjudication or claim settlement

4. Submit pre-certification requests and check their status online

5. View your Explanation of Benefits (EOB) online and request check and EOB copies

6. Improve your entire work flow with our innovative and comprehensive tools

7. Get answers fast: e-mail, online collaboration or a callback

8. Complete administrative details minus the paperwork

9. Stay up-to-date on Empire initiatives

10. View our complete Medical Policies

Click here to view the Physician Online Services Flash demo 
©2017 Empire BlueCross BlueShield

Services provided by Empire HealthChoice HMO, Inc. and/or Empire HealthChoice Assurance, Inc., and/or HealthPlus, LLC., licensees of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield Plans, serving residents and businesses in the 28 eastern and southeastern counties of New York State. All external sites will open in a new browser window. Please view our Website Privacy Policy for more information.