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Forgot Username or Password



To retrieve your forgotten username or password, please enter the information requested below.

  • 1.Personal Information
  • 2.Security Questions
  • 3.Confirmation



Personal Information

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Useful Tools

  • If it’s not an emergency (and you can’t get to your regular doctor) - there are other options for fast, more affordable care.

    Link to more


  • Prescription Benefits

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    Can't remember your claim number? View Claims

Helpful Hints
Where can I find my Member ID?

Empire ID Card 
The Member ID should be located in the upper left area of your card.